User Services High Performance Computing at the University of Utah: A User Services Overview Julia Caldwell The user community supported by CHPC comes from a wide array of scientific and engineering disciplines at the University of Utah. The resources at CHPC include a 96 node SGI Origin2000 with graphics pipes, a 72 node IBM SP, a 20 node SGI PowerChallenge, a 32 node Intel Cluster, a 16 node Sun E10K, and a few other small workstation clusters. This talk will discuss how the User Services division supports this diverse user community, including problem tracking and our online support services. SGI Technical Publications Strategy Roger Connolly, Lori Olsen, Laurie Mertz, and Rod Negus I. Publications Delivery Strategy A. Hard Copy Distribution B. Online Distribution II. Publications Strategy for LINUX and NT Providing Extra Service: What To Do With Migrated User Files? R.K. Owen When faced with decommissioning our popular C90 machine, there was a problem of what to do with the 80,000 migrated files in 40,000 directories and the users' non-migrated files. Special software and scripts were written to store the file inode data, parse the DMF database, and interact with the tape storage system. Design issues, problems to overcome, boundaries to cross, and the hard reality of experience will be discussed. Building the Classroom of the Future: the Alliance Center for Collaboration, Education, Science and Software (ACCESS) Experience Mary Bea Walker The National Center for Supercomputing Applications (NCSA) and its 57 Alliance partners, composed of the top research and education universities in the country, are opening the Washington area technology center of the future (ACCESS) in April, 1999. The author discusses collaboration efforts in setting training activities for the center. Allocations on the Web—Beyond Removable Tape Barbara Woodall OSC's allocations process, mandated by the Statewide Users Group (SUG), has become Web-based and automated. This process has moved disseminating allocations information from manual labor, with hard-copy forms and notes attached with removable to file folders, to data gathered electronically, processed automatically, made selectively available to committee members, linked to home pages of principal investigators and to proposal texts. The manual efforts helped all the staff involved focus on what information and what access were desirable, allowing the script developers to concentrate on format and procedure. OSC has now moved beyond removable tape to hyperlinks and committee-wide access to an impressive amount of information. For the future, OSC staff members hope to link the database, the repository of usage and allocations data, with the Web pages to automate processes even more. Table of Contents | Author Index | CUG Home Page | Home (Title Page)